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TERMS OF USE

Last Updated: November 12, 2025
1. Acceptance of Terms
2. Description of Services
3. User Account
4. Product Purchase
5. Appointment Booking
6. Shipping & Delivery
7. Returns & Refunds
8. Intellectual Property
9. User Conduct
10. Prohibited Uses
11. Disclaimer
12. Limitation of Liability
13. Health & Safety
14. Modifications
15. Contact

Terms of Use

1. Acceptance of Terms

By accessing and using Blushley ("Website", "Service", "we", "us", or "our"), you accept and agree to be bound by these Terms of Use. These terms apply to all users of the site, including browsers, customers, and service recipients. If you do not agree with any part of these terms, please do not use our services.

2. Description of Services

Blushley operates as a dual-purpose platform offering:

E-commerce Services: Sale of beauty products, cosmetics, and related items

Booking Services: Appointment scheduling for beautician services, salon treatments, bridal makeup, hair styling, and at-home beauty services

3. User Account and Registration
3.1 Account Creation

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration

• Maintain and promptly update your account information

• Maintain the security of your password and account

• Accept responsibility for all activities that occur under your account

• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years of age to create an account and use our services. By creating an account, you represent that you meet this age requirement.

4. Product Purchase Terms
4.1 Product Information

We strive to provide accurate product descriptions, /images, and pricing. However, we do not warrant that product descriptions, colors, information, or other content available on the Website is accurate, complete, reliable, current, or error-free.

4.2 Pricing and Availability

• All prices are listed in Indian Rupees (₹) and are subject to change without notice

• We reserve the right to limit quantities of any products or services

• Product availability is subject to change, and we may discontinue any product at any time

• We reserve the right to refuse any order placed through the Website

4.3 Payment

• Payment must be made at the time of purchase

• We accept various payment methods as displayed on our checkout page

• All transactions are processed securely

• You represent that you have the legal right to use any payment method you provide

4.4 Order Confirmation

Once you place an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.

5. Appointment Booking Terms
5.1 Booking Process

• Appointments must be booked through our online booking system

• You must provide accurate contact information and service requirements

• Appointment confirmation will be sent via email or SMS

• Appointments are subject to availability

5.2 Service Locations

We offer services at:

• Our salon location

• Client's home/venue (for bridal and special occasion services)

• Other agreed-upon locations

5.3 Appointment Cancellation and Rescheduling

Cancellation Policy: Appointments must be cancelled at least 24 hours in advance to avoid cancellation fees

Late Cancellations: Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of up to 50% of the service cost

No-Shows: Failure to appear for a scheduled appointment will result in a charge of 100% of the service cost

Rescheduling: Appointments may be rescheduled up to 24 hours before the scheduled time, subject to availability

5.4 Service Duration

Actual service duration may vary based on individual requirements and complexity. Estimated times provided are approximate.

5.5 Client Responsibilities

Clients must:

• Arrive on time for salon appointments

• Provide a suitable space for at-home services

• Disclose any allergies, skin sensitivities, or medical conditions before the service

• Provide accurate information about desired services

6. Shipping and Delivery (Products)
6.1 Shipping

• Shipping costs and estimated delivery times will be provided at checkout

• We ship to addresses provided by customers and are not responsible for incorrect addresses

• Risk of loss and title for products pass to you upon delivery to the carrier

6.2 Delivery Issues

• We are not liable for delays caused by shipping carriers or circumstances beyond our control

• Customers must inspect products upon delivery and report any damage within 48 hours

7. Returns and Refunds
7.1 Product Returns

• Products may be returned within 24 hours of delivery if unused and in original packaging

• Certain items (cosmetics, personal care items) may be non-returnable for hygiene reasons

• Return shipping costs are the responsibility of the customer unless the product is defective

• Refunds will be processed within 7-10 business days of receiving the returned item

7.2 Service Refunds

• Service refunds are evaluated on a case-by-case basis

• If you are dissatisfied with a service, please contact us within 24 hours

• Partial or full refunds may be issued at our discretion based on the circumstances

• Refunds are not available for missed appointments or late cancellations

8. Intellectual Property Rights

All content on this Website, including text, graphics, logos, /images, and software, is the property of Blushley or its content suppliers and is protected by intellectual property laws. You may not:

• Reproduce, distribute, or display any content from the Website without permission

• Use our trademarks, service marks, or trade names without written consent

• Create derivative works based on Website content

• Use any automated system to access the Website

9. User Conduct

You agree not to:

• Use the Website for any unlawful purpose

• Impersonate any person or entity

• Interfere with or disrupt the Website or servers

• Transmit viruses, malware, or harmful code

• Collect user information without consent

• Post false, inaccurate, or misleading information

• Engage in any activity that could damage our reputation

10. Prohibited Uses

You may not use our Website:

• In any way that violates applicable laws or regulations

• To transmit advertising or promotional material without our consent

• To impersonate or attempt to impersonate Blushley or its employees

• To engage in any automated use of the system

• To interfere with or circumvent security features

11. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Website will be uninterrupted or error-free

• Defects will be corrected

• The Website is free of viruses or harmful components

• The results obtained from using the Website will be accurate or reliable

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUSHLEY SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages

• Loss of profits, revenue, data, or use

• Damages resulting from product use or service performance

• Damages exceeding the amount paid for the product or service

13. Health and Safety
13.1 Allergies and Sensitivities

• You must inform us of any allergies, skin sensitivities, or medical conditions before receiving services

• We are not liable for allergic reactions if proper disclosure was not made

• Patch tests are recommended for clients with sensitive skin

13.2 Contraindications

Certain services may not be suitable if you:

• Are pregnant or nursing

• Have certain skin conditions or infections

• Are taking specific medications

• Have recently undergone certain procedures

14. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

15. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Blushley

Email: blushley@gmail.com

Phone: 315-666-6688

Address: Trivandrum, Kerala

By using Blushley, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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